27 Jan New Research Reveals Employee Motivation and Retention Factors Working for the MOH
On January 19, 2017 the HRH2030 activity in Jordan held an event at the Intercontinental Hotel in Amman to launch a new study examining factors in motivating and retaining health workers within the Jordan Ministry of Health. The launch event was attended by senior officials from the MOH, the High Health Council, and the directors of the fourteen health directorates in Jordan.
The results of the study revealed relatively strong retention and low turnover rates currently within the MOH. Many employees are satisfied with the value their work brings to society, positive interpersonal relationships, and a sense of teamwork in the workplace. Their greatest sources of dissatisfaction stems from a lack of financial incentives for better performance, supply and equipment shortages, poor infrastructure, and limited or unequal opportunities for professional and career development.
H.E. Acting Secretary General of the Ministry of Health, Dr. Ahmed Qteitat, opened the event stating, “The Jordanian Ministry of Health highly appreciates the United States Agency for International Development for supporting the health sector in Jordan. The Ministry of Health will provide support and cooperate with the recommendations of the study, which provides evidence to support the necessary reforms in the fourth axis of the ministry’s strategic plan 2013-2017 regarding human resources.”
Discussions are underway about how to best use these findings to improve the motivation and retention of the health workers at the MOH and to improve the quality of healthcare in Jordan.