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Author: HRH2030

This post originally appeared on Chemonics’ blog Connections. Hanan Zaidah is an expert in organizational development and institutional transformation with 20 years of experience. She currently serves as project director for the HRH2030 activity in Jordan. Prior to HRH2030, she worked as organizational development program...

For any service organization, the most important source of performance feedback is its clients. Developed by HRH2030 in Jordan, this document outlines a systematic and efficient approach to collecting reliable information about client expectations and perceptions. This low-cost, sustainable approach can help leaders at the ministry of health,...

The identification and use of professional competencies supports good performance, establishes clear performance expectations, guides performance evaluations, and sets a clear path for professional development. Developed by the HRH2030 activity in Jordan in collaboration with multiple stakeholders, this document presents a list of core...