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Case Study: Optimizing Health Workforce Information Systems and Data Analytics to Improve Decision Making in Indonesia

Case Study: Optimizing Health Workforce Information Systems and Data Analytics to Improve Decision Making in Indonesia

The World Health Organization’s National Health Workforce Accounts (NHWA) have proven to be a strategic mechanism for Indonesia to optimize information systems and data analytics on the health workforce using innovative approaches such as interoperability (connections and data exchange between systems) and business intelligence (the ability to turn data into action) to improve overall decision making.

HRH2030 has been working with Indonesia’s Badan Pengembangan Dan Pemberdayaan SDM Kesehatan (BPPSDMK, the Board of Human Resources for Health Empowerment and Development) and USAID Indonesia over the last three years to develop a digital ecosystem of health workforce stakeholders and systems to improve the availability and quality of data for use by decision makers at all level of the health system. This concise, six-page study examines how the Indonesian government set its health workforce priorities, and how the BPPSDMK, HRH2030, and partners worked to improve existing information sources to facilitate NHWA—including strengthening the human resource information system, engaging stakeholders across the health labor market, and building human capacity for using and managing data. In addition, it details these efforts to support NHWA implementation have also provided a strong base for improving the availability and use of quality data in the COVID-19 response.

Key takeaway: Indonesia’s strategic roll-out and implementation of NHWA has positioned the country to systemically review and improve the availability, quality, and use of data on its health workforce and improve outcomes for maternal and child health, TB, and HIV/AIDS health goals. While actions to better integrate data for the COVID-19 response are ongoing, the country’s initial operationalization of four NHWA modules, as well as multi-sectoral stakeholder engagement through the NHWA TWG, has built a strong foundation for a more rapid, multisectoral response to integrating health workforce data.

Associated Content:

Country Snapshot: HRH2030 in Indonesia

Webinar: Building a Dynamic Ecosystem of Health Workforce Data to Achieve the SDGs

Webinar: Reinforcing Indonesia’s COVID-19 Response with Health Workforce Data

Blog: The Future We Want: Increased Investment in National Health Workforce Accounts

News Story: HRH2030 Wins USAID 2020 Award for Digital Development

Technical Report: HRIS Status Review in Indonesia: Results and Recommendations

Poster: Using Health Workforce Data to Address Health System Challenges in Indonesia

Country: Indonesia

Resource Type: Case Study, Other

Topic: HRIS and health workforce data; Leadership and governance

 

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